Trust & Safety

Privacy & Policy

At RerservQ, your safety and well-being are our top priorities. We have implemented a range of measures to ensure a secure and enjoyable dining experience for all our guests. Please read our Trust & Safety guidelines to understand the steps we take to create a welcoming and secure environment.

Health and Hygiene:

  • We adhere to strict hygiene practices in accordance with local health guidelines to ensure the cleanliness of our premises, kitchen, and dining areas.
  • Our staff is trained in proper sanitation and food handling procedures to prevent any contamination and maintain a safe dining environment.

COVID-19 Precautions:

  • We closely follow the guidance provided by health authorities to prevent the spread of COVID-19. This includes social distancing measures, mask mandates (if applicable), and regular sanitation of high-touch areas.
  • Our staff undergoes regular health screenings and follows protocols in case of illness to ensure a safe environment for both guests and team members.

Secure Transactions:

  • Our payment systems are secure, utilizing encryption and industry-standard security protocols to protect your financial information during transactions.

Personal Information Protection:

  • We respect your privacy and take measures to secure your personal information. Your data is stored securely and used only for relevant purposes, such as reservations and communication.

Allergen Information:

  • We understand the importance of providing accurate allergen information. Our staff is trained to address allergen-related concerns, and our menu highlights allergen information where applicable.

Staff Training:

  • Our team members undergo thorough training to ensure they provide a welcoming and safe atmosphere for all guests.
  • We promote open communication, ensuring that you can voice any concerns regarding your dining experience.

Emergency Preparedness:

  • We have protocols in place to address various emergency situations, ensuring the safety of our guests and staff.

Feedback and Concerns:

  • Your feedback is essential to us. If you have any concerns related to safety or your dining experience, please don't hesitate to reach out to our staff or management. Contact Us: If you have any questions or would like further information about our Trust & Safety measures, please contact us at [contact email/phone number]. Please customize this Trust & Safety statement to reflect the specific practices and policies of your restaurant. It's recommended to seek legal advice to ensure compliance with relevant laws and regulations.

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